Improving the Car Rental Experience at the Nation’s Best Airport
PDX Rental Car Quick Turnaround (QTA) Facility
With existing PDX rental car maintenance facilities operating at capacity, Hoffman built a new 316,000 SF facility designed to meet existing and future rental car demands, with improved security and sustainability.
A QTA is where rental car companies clean, fuel, and ready recently returned vehicles for future rentals. The existing QTA facilities at PDX were at capacity, operating inefficiently, and didn’t provide adequate security. To address these issues and to improve customer experience, a new 316,000 SF, $63M facility was constructed to meet existing and future rental car space demands and provide needed space for staging. Designed for more efficient “green” operation – ENVISION certification was targeted – the new facility reduces roadway congestion and emissions at the airport. Sustainable features include harvesting 2.83 million gallons of water annually from the top deck plus water reuse for car washes. The facility can fuel and clean 430 cars per hour using 72 fueling positions and 16 individual car wash bays.